FAQs

West End Safe & Lock, Inc.

Have a lock or safe-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • Do you install doors?

    At West End Safe & Lock, Inc, we specialize in installing commercial doors and frames. Our team of commercial locksmiths handle each installation with expertise and a focus on security.

  • Can I have do not duplicate keys?

    All service vehicles are equipped with a selection of Do Not Duplicate keys that can be cut on site by one of our experienced locksmiths. We also have a variety available at our showroom location. 20 E. Plant Street, Winter Garden, FL 34787

  • Do you provide quotes?

    Our locksmiths can provide quotes both on-site and over the phone, making it easy to get an estimate for your project.

  • Is keying my locks alike the same as having a master key?

    No. Keyed Alike locks all work on the same key. With Master Keying, you have different keys working each lock; there is one key that is the master key that will work with all locks. Our locksmiths can help you determine which option is best for your needs.

  • How many keys can I get?

    Our technicians at West End Safe & Lock Inc have the capability of duplicating as many keys as necessary for you. We also handle safe sales repairs and installation for complete security solutions.

  • What services does West End Safe & Lock provide?

    We offer comprehensive residential, commercial, and safe-related locksmith services, including lock installation, repair, rekeying, key duplication, safe sales, safe installation, and safe maintenance.

  • Do you provide 24-hour emergency locksmith services?

    Yes. We offer 24-hour emergency service every day, including holidays, to assist with lockouts and urgent security needs.

  • Are your locksmiths licensed and insured?

    Absolutely. Our technicians are licensed, bonded, and insured, with over 65 years of combined experience.

  • What areas do you serve?

    We proudly serve Winter Garden, Ocoee, Oakland, Horizon West, Clarcona, Paradise Heights, South Apopka, and surrounding communities.

  • Can you work with all major lock and safe brands?

    Yes. We service all major brands and honor all manufacturer warranties.

  • Do you offer upfront pricing?

    Yes. We provide transparent, upfront pricing so customers know what to expect before any work begins.

  • Do you install and deliver safes?

    We offer professional safe installation, white-glove delivery, and support for choosing the right safe for your home or business.

  • How quickly can you respond to service requests?

    Most safe service requests are handled within 24 hours, and emergency lockouts receive immediate priority.

  • Can you help with commercial security systems?

    Yes. We install and maintain high-security locks, master key systems, and access control solutions tailored to business needs.

  • How long has West End Safe & Lock been in business?

    We’ve been serving the community since 1997, backed by decades of combined locksmithing expertise and an A+ BBB rating.

  • Do you have a physical shop?

    Yes! We are located in historic downtown Winter Garden at 20 E. Plant St. Bill Boone, President, West End Safe & Lock Inc. PHONE (407) 270-3892 FAX 407-654-7527 westendsafe@yahoo.com